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IT Help Desk

PT Personel Alih Daya Tbk Bekasi

Gaji Kompetitif

  • This job has been viewed by 196 people
  • Diperbarui 19 jam lalu
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Job Information

Job Type
Kontrak
Remote/On-site
On-Site
Job Function
TI, Administrator
Career Level
Staf Senior

Job Description

  1. Provide first-level IT support to employees and assist with technical issues related to computers, software, applications, printers, and network connectivity.
  2. Troubleshoot hardware, software, operating system, and basic network problems.
  3. Install, configure, maintain, and replace IT equipment as needed.
  4. Manage IT assets, including inventory records, asset allocation, maintenance, and return tracking.
  5. Respond to IT support requests and follow up until issues are resolved or escalated.
  6. Maintain clear documentation of IT assets, incidents, and resolutions.
  7. Support the smooth operation of office IT equipment and systems.


Requirements

Education Level
S1
Field of Study
Teknologi Informasi
Minimum Experience
3 tahun

Requirement Details

  1.  Minimum 3 years of experience in IT Help Desk, IT Support, or IT Site Support.
  2.  Able to communicate actively in English, both verbally and in writing.
  3. Willing to work in Cikarang.
  4. Good knowledge of computer hardware, software, Windows operating systems, and basic networking.
  5. Experience in troubleshooting and providing technical support to end users.
  6. Experience in IT asset management and documentation.
  7. Strong communication, problem-solving, and organizational skills.
  8. A degree in Information Technology, Computer Science, or a related field is preferred


Skills Required

The employer has not listed specific skills for this role.

Tailor your application to the job description and requirements above.

Location

City
Bekasi
Address
JL Poltangan Raya No. 35 Jakarta Selatan

Branch Locations

  • Cikarang - Bekasi

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About the Company

PT Personel Alih Daya Tbk

1098 subscriber

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Industry
Konsultan
Benefits
-

Company Description

Berdiri sejak tahun 2006, PT. Personel Alih Daya (Persero) Tbk ( PERSADA ) tumbuh dengan harapan dapat menjadi perusahaan terbaik dalam meyediakan solusi terpadu dipasar regional. Dengan 5 layanan utama dibidang layanan teknikal dan pemeliharaan peralatan telekomuniasi, layanan call center, layanan perkantoran, layanan pengamanan dan layanan sumber daya manusia, PERSADA menyediakan seluruh kebutuhan dukungan pengelolaan sumber daya yang dibutuhkan oleh perusahaan. PERSADA secara terus menerus melakukan inovasi untuk meningkatkan kualitas layanan dan produknya dengan menggabungkan teknologi yang berkembang saat ini agar yang dapat membantu mitra kerjanya dalam mencapai tujuan secara efektif dan efisien. PERSADA menjadi menjadi pengingat untuk setiap solusi / dukungan yang anda butuhkan, karena PERSADA sepenuh hati membantu mitranya untuk tumbuh menjadi besar !

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